PRIVACY POLICY

We at BOTE A MANO understand how essential transparency is when it comes to the use and sharing of personal information. This Privacy Policy describes how BOTE A MANO Limited (“BOTE A MANO,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal data.

At BOTE A MANO, we follow industry-standard privacy practices and employ secure technologies, placing a high priority on protecting your privacy. By using or accessing any BOTE A MANO service in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy.

This Policy also outlines your rights and choices regarding your personal data, and how to contact us with questions.

INFORMATION WE COLLECT

When you visit our website, interact with any mobile applications or social media, or contact us directly (via phone, email, or mail), we collect certain personal data automatically and directly from you.

“Personal information” may include:

  • Account details: Name, phone number, address, email address, date of birth
  • Mailing list activity: Email address, ZIP code, email interaction data
  • Demographic info: Location, occupation, estimated income, household details
  • Transactional info: Products purchased, shipping and billing address, payment methods, order and refund history
  • Website usage: IP address, browsing behavior, visit time, product views, referral source
  • Third-party promotions: Name and contact info collected from sweepstakes or promotions
  • Cookies & tracking tools: Browser type, usage patterns, shopping behavior

We may also receive data about you from third parties, including payment processors, advertising networks, public records, social platforms, or data analytics partners.

Note: We do not knowingly collect personal information from minors under the age of majority. Our website and services are not intended for children without parental consent.

If data is anonymized or aggregated in such a way that no individual can be identified, it is no longer considered personal data under this policy.

HOW WE COLLECT INFORMATION

  • Directly from you when you create an account, place an order, contact us, or subscribe to our newsletter.
  • Automatically when you browse our site or interact with our ads, using tools like cookies and web analytics.
  • From third parties such as payment processors, marketing partners, shipping services, fraud prevention platforms, and data providers.
  • Through analysis of the data collected to generate insights and improve services.

If you provide us with information about others, you represent that you have the right to do so and give us permission to use that information as described.

COOKIES

Cookies are small files stored on your device to enhance your browsing experience. BOTE A MANO uses the following types:

  • Preference cookies to customize your site experience
  • Essential cookies to ensure proper site function
  • Analytics cookies to understand site usage and improve functionality
  • Social media and advertising cookies to deliver targeted content and measure performance

You can manage your cookie preferences via your browser settings.

USAGE OF INFORMATION

We use your data to:

  • Personalize and improve your shopping experience
  • Process orders and communicate about transactions
  • Provide customer support
  • Monitor trends, usage, and performance
  • Improve website security and functionality
  • Deliver marketing and promotional content (only with your consent)

We may also use your data to comply with legal obligations or to protect our legal rights and business interests.

DISCLOSURE OF INFORMATION

We may share your personal information in the following ways:

  • With vendors and service providers who help us operate our business
  • With payment processors, logistics partners, and marketing platforms
  • In joint promotions or sweepstakes
  • To comply with legal requests or obligations
  • To enforce our policies or protect rights and safety
  • With your consent

We do not sell your personal data for monetary compensation.

YOUR RIGHTS

Your rights may include the ability to:

  • Access a copy of your personal data
  • Request updates or corrections to inaccurate data
  • Request deletion of your data
  • Restrict or object to certain uses
  • Opt out of marketing or third-party sharing

To exercise these rights, please email us at contact@bote-a-mano.com.

Please note: We may retain certain information for compliance or operational reasons even after deletion is requested.

DATA PROTECTION

We implement safeguards to secure your data:

  • Secure storage systems
  • Access controls and encryption
  • Ongoing monitoring and audits

No system is 100% secure, but we will notify you in accordance with applicable laws in the event of a data breach.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. Updates will be posted on this page with an effective date. We encourage periodic review of this Policy.

CONTACT US

For privacy-related inquiries, contact us at:

Email: contact@bote-a-mano.com
Mail: BOTE A MANO Limited, 39 High Street, Orpington, Kent BR6 0JE, United Kingdom